An empirical study about the status of business process management (journal article)
By Thomas Neubauer
from Business Process Management Journal Vol 15 Iss 2 2009, pp. 166-183
"Recently, business process management (BPM) is among the most important managerial topics because it allows companies an agile adaptation to changing business requirements. Consultants and researchers are regularly proposing new methods and concepts based on BPM for further increasing the efficiency of corporate processes. However, from an empirical point of view it is crucial to determine the current status in practice and derive goals for research and technology transfer. This paper aims to address these issues. "