Will China fail? : the limits and contradictions of market socialism
Lee, John Cheong Seong / Centre for Independent Studies (Australia)

Will internal inconsistencies in the Chinese system stall its rise as an economic and political global powerhouse?

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Chocolates on the pillow aren’t enough: reinventing the customer experience

By Jonathan M. Tisch and Karl Weber

"Reveals why creating an intimate, positive, and long-lasting connection with customers is the key to success for the twenty-first-century organization, and illustrates how leaders in any field can accomplish this goal."

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Energy in Australia : an overview of Australia’s energy sector and its regulation
Minter Ellison
Covers: "The Australian political and regulatory system", "The market for electricity", "Transmission regulation in the NEM", "State by state overview of the electricity market" and "Climate change - issues associated."
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Fl!p : how counter-intuitive thinking is changing everthing-from branding and strategy to technology and talent

Sheahan, Peter

Provides a foundation and guidelines for developing and employing a flexible mindset, as displayed by "flipstars" such as Toyota, Richard Branson and Rupert Murdoch.

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Microtrends : the small forces behind today’s big changes
Penn, Mark J. & Zalesne, E. Kinney
Findings include: it is increasing women who drive technology, "retired" people are continuing to work, and that "new geeks" are the most sociable people.
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Who goes where? : Australia’s freight transport services directories series : Queensland edition
Who Goes Where?
A directory containing local, country and interstate transport operators, and support services such as customs agents and freight brokers.

Now available in Library & Research Services' Reference Collection.

First, break all the rules : what the world's greatest managers do differently

Buckingham, Marcus

Provides insight into how great managers find, focus and keep talented employees.

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Building on the Western Australian boom : the drivers and shapers of China’s economic development in the 21st century
Western Australian Technology and Industry Advisory Council
There is both a real need, and a major opportunity, for Western Australia to build sustainable, long term sources of growth out of the present boom. The difficulty of this task arises from the fact that, while the economy is booming, it is hard to focus public and private resources on the longer term; but when the boom breaks, much of the opportunity has been lost. The policy challenge is to build these sustainable sources of growth now, while the opportunities abound.
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Drilling down : turning customer data into profits with a spreadsheet

Novo, Jim

How to track customers using simple value metrics, set up early warning reports to alert you to positive or negative changes, and launch a marketing action with customers flagged by the reports.

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Doing business 2008 : comparing regulation in 179 economies

World Bank

"Regulations affecting 10 stages of a business's life are measured: starting a business, dealing with licenses, employing workers, registering property, getting credit, protecting investors ... [and more]." - contents.

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Performance measurement, reporting, obstacles and accountability: recent trends and future directions
by Dr Paul Thomas
Australian and New Zealand School of Government (ANZSOG) program on government, politics and public management.
Asks the question: 'What makes performance measurement so attractive in theory, yet so difficult in practice?’.
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Ageing and the public service : human resource challenges
by Elsa Pilichowski and Edouard Turkisch
OECD
"Reviews the experience of 9 OECD countries in the field [and] presents some conclusions on strategies that countries could implement in order to adjust their human resource policies." - cover.
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The ladder of competitiveness : how to climb it
by Daniel Cohen and Orsetta Causa
OECD - Development Centre Studies
Using empirical data from over 50 countries, this book shows how even small differences in a number of factors combine to boost or block productivity.
Chapters include: Manufacturing productivity -- Explanatory factors -- The overall productivity of the economy -- Social infrastructure -- International trade -- New approaches to competitiveness

Freakonomics: a rogue economist explores the hidden side of everything

by Steven D. Levitt and Stephen J. Dubner

"Turns conventional economics on its head, stripping away the jargon and calculations of the ’experts’ to explore the riddles of everyday life." - cover

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Blogosphere: the best of blogs
by Peter Kuhns and Adrienne Crew
Covers: what a blog is, how to build your own blog, and the reviews the best political, environmental and current events blogs.
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Accounting theory - 6th edition

by Jayne Godfrey and others

Textbook covering accounting theory, current cost accounting, standard setting, and social and environmental reporting.

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The Boss from outer space and other aliens at work - a down-to-earth guide for getting along with just about anyone

by Patricia J. Addesso

"How to gain a greater understanding of even your most difficult co-workers, categorizing different personality types in terms of the planets"

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