Don't Just Capture Knowledge -- Put It to Work (journal article)
By Katrina Pugh and Nancy M Dixon
from Harvard Business Review Vol 86 Iss 5 May 2008, pp.21-22
"The article refers to the systematic collection and circulation of knowledge in an organization as a knowledge harvest and reports on a method of knowledge harvesting that was developed by Intel Solution Services (ISS), the information-technology consulting unit of Intel. Making knowledge more productive starts with identifying the knowledge seekers and getting them involved in gathering information. The example is the ISS health-care-consulting team's Future Hospital program in Germany where Wi-Fi innovations improved the marketing department's effectiveness."